Return & Refund Policy

Standard Returns Policy

If you are not satisfied with your purchase, you can return your items within 30
days of receipt. Returned item(s) will be refunded. Please note that shipping
charges are non-refundable.

The returns policy may vary during promotional periods; please check the
specific terms and conditions of the promotion before placing your order.

For the return or exchange of Calmviora products purchased from any othel
authorized retailer, please contact that retailer directly.

Returns Address

Please send your authorized returns to the following address.

Receiver: Calmviora service Team

Address: Room 628, 4th Floor, No.16 Jinxing Road, Tangjiawan Town, High‑tech Zone, Zhuhai City

city: Zhuhai

Province: guandong

Country: china

Postal code:519000

Returns Process(Excluding sales & Promotions)

To initiate a return, please contact us at support@Calmviora.com. Please include
your Order Number and the specific item(s) you wish to return. Upon receipt of
your email, our team will provide you with the next steps for your return.

Damaged ltems
If your items arrive damaged, please send a photo of the damaged item along
with your order number to support@Calmviora.com with the subject line:
DAMAGED. This should be submitted within 14 days of receiving your order

Items Not Received

If you have not received your full order, please contact us at
support@Calmviora.com with the subject line: MissING lTEM along with your
order number.